Drawing parallels between the corporate sector and the public policy sector, he rhetorically asks that although the context is different but if one is not taking care of the consumer, then what is one doing? He illustrates that perhaps in the Lutyens’ Delhi this connect with the clientele is perhaps missing. Quoting an example from his own tenure as the Coal Secretary, he mentioned that he actually went down to the mines to “feel the pulse of the people” because no scheme would work unless the policy makers empathizes with the people who ultimately get impacted by these policies.
He further explains that residing in Delhi we tend to believe that all the wisdom resides here and may be fundamentally disconnected with the emotionally relatability aspect of his seven dimensional framework which nothing but connect with the people.
On the question of “Where are we getting stuck up in the government: Is it the people or process?”, Mr Swarup summed it as “the Delhi disconnect”. He suggests that civil servants should not have expectations from the process or politicians and rather should try to make impact on individual capacity in however small way they can. To IAS aspirant student he traces out that how taking challenges ultimately helps in life. While replying to the questions from the live audience, he addressed the point that basic fundamentals of public sector and private sector are same and both should be in harmony to work towards progress of the society. He mentions that his book Ethical Dilemmas Civil Servant has 70 such incidences, some which today he questions in the hindsight.
He shared two incidences from his long career – one in which he failed and one in which he succeeded in saving his subordinates. However, ethical behaviour and honesty pay in long run. You may survive if you are honest, you may survive even if you are dishonest. On the question of survival in IAS, Mr Anil Swarup says, you can perform and exist you may do nothing but still exist. The veteran bureaucrat with 38 years of experience, he calls the Indian Administrative Services (IAS) as the only service in the world where one can reach out to a large number of helpless people numbers which one can’t think in any other profession or anywhere else in the world.ĭuring the session, Mr Swarup shared many anecdotes from his career. To comment or receive more such wisdom, please register on “In a colossal country like India a solution works only if it is politically acceptable, socially desirable, technologically feasible, financially viable, administratively doable, judicially tenable and emotionally relatable”, says the veteran IAS officer Anil Swarup summing up his dimensional governance framework in a LIVE Ask Me Anything session hosted by Gyanalogy.
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